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Getting Started
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FAQs
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Installation
- AutoCAD Add-in installed but tab not showing.
- How to install the AutoCAD Add-in
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- How to install the MicroStation Add-in
- How to install the SolidWorks Add-in
- How to install Vistapoint CAD Manager
- How to install Vistapoint Desktop
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- Vistapoint Quick Start Guide
- You must install or update .NET to run this application
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CAD Manager
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Vistapoint
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- Vistapoint April 2025 Release Notes
- Vistapoint December 2024/January 2025 Release Notes
- Vistapoint December 2025 Release Notes
- Vistapoint June 2025 Release Notes
- Vistapoint March 2025 Release Notes
- Vistapoint May 2025 Release Notes
- Vistapoint November 2024 Release Notes 2024.1.2.1201
- Vistapoint October 2024 Release Notes 2024.1.2.1022
- Vistapoint October 2025 Release Notes
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- Getting started with the Vistapoint Catia Integration
- Getting started with the Vistapoint SolidWorks Integration
- How to add a numbering rule
- How to add index fields
- How to add index fields to document classes
- How to add users
- How to add users to a Workspace
- How to bulk rename documents
- How to configure duplicate search
- How to configure SolidWorks Toolbox with Vistapoint
- How to create a Bill of Materials (BOM) List
- How to create a workspace class
- How to create CAD neutral files (STEP, PDF, etc.)
- How to edit/check-out documents
- How to install & configure for Inventor
- How to install and configure for PTC Creo
- How to install the Catia Add-in
- How to manage billing
- How to recover recycled documents
- How to rename references without breaking assembly relationships
- How to restore to a previous version
- How to review and release documents workflow
- How to search for documents
- How to select import location
- How to set a revision
- How to use MyWork to manage local file changes
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- CAD files have no references or metadata
- Can't start Inventor Apprentice Server: Inventor.ApprenticeServer
- Error Logging in to Vistapoint web app
- Error processing command checking out from web app
- File is in use. Close related file(s) and try again
- File not located in Vistapoint local folder
- How to restore permanently deleted files
- Icon file not found - error initializing the Vistapoint Assistant
- Path to RealDWG Not Found
- RestHttpClient.SendRequest failed or Execution Timeout Expired
- SolidWorks Creating PDF Automatically
- SolidWorks references not finding the right files in sub folders
- SolidWorks Thumbnail Not Updating
- The file was not analyzed because a suitable File Manager was not found
- Trouble logging in
- Vistapoint web app stuck on loading
- Vistapoint won't open after install
- You must install or update .NET to run this application
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Integrations
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- Getting started with the Vistapoint SolidWorks Integration
- How to configure SolidWorks Toolbox with Vistapoint
- How to install the SolidWorks Add-in
- How to turn off Save As on SolidWorks Assemblies trying to save read-only parts
- SolidWorks references not finding the right files in sub folders
- SolidWorks Thumbnail Not Updating
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Icon file not found – error initializing the Vistapoint Assistant
Updated
Problem
When initializing the Vistapoint Assistant, you get the error “icon file not found: C:\Program Files\Vistapoint\AppLogo.ico”.
Solution
Try uninstalling the Vistapoint desktop app and installing the latest version again.