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How to recover recycled documents

To remove documents from the selected view without actually deleting the documents, you can recycle them. To recover these documents if you accidentally recycled them you can do the following:

  1. On the Vistapoint desktop app, open the Search Documents page on the Home tab > Search Documents.
  2. Under the Lifecycle State select Deleted.
  3. Press Enter or click Search Documents. The recycled documents should then show.
  4. To restore them, select the documents and click Restore. Navigate back to the folder they were recycled from and they should now show.

If you also recycled or deleted the folder:

  1. Clear the search criteria.
  2. Click the checkbox for Documents not assigned to folder.
  3. Press Enter or click Search Documents.
  4. Select the documents and select Clipboard > Cut.
  5. Navigate to a folder or create a folder to move these documents.
  6. Select Clipboard > Paste.

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