How Can We Help?
-
Getting Started
-
- Articles coming soon
-
-
FAQs
-
Installation
- AutoCAD Add-in installed but tab not showing.
- How to install the AutoCAD Add-in
- How to install the Catia Add-in
- How to install the MicroStation Add-in
- How to install the SolidWorks Add-in
- How to install Vistapoint CAD Manager
- How to install Vistapoint Desktop
- Microstation VBA script not loading on startup
- Vistapoint Quick Start Guide
- You must install or update .NET to run this application
-
CAD Manager
-
Vistapoint
-
- Getting started with the Vistapoint Catia Integration
- Getting started with the Vistapoint SolidWorks Integration
- How to add a numbering rule
- How to add index fields
- How to add index fields to document classes
- How to add users
- How to create a workspace class
- How to install & configure for Inventor
- How to install and configure for PTC Creo
- How to install the Catia Add-in
- How to manage billing
-
- Can't start Inventor Apprentice Server: Inventor.ApprenticeServer
- Error Logging in to Vistapoint web app
- Error processing command checking out from web app
- Path to RealDWG Not Found
- SolidWorks Thumbnail Not Updating
- The file was not analyzed because a suitable File Manager was not found
- Vistapoint web app stuck on loading
- You must install or update .NET to run this application
-
Integrations
< All Topics
How to add users
UpdatedFebruary 3, 2025
You must have Administrator permissions to add users.
Web app:
1. Go to Settings > Admin Settings. (You might need to refresh your browser after receiving admin permissions.)
2. Click Add User.
3. Enter the new user’s email, username, and password.
4. Click Add User.
5. Once the user is created, refresh the list to see the new user.
6. Click on the user’s name to fill out more information and add the user to groups.
Desktop:
1. Go to Start > Configuration.
2. Click on Users.
3. Click Add.
4. Enter the new user’s username, email, and password.
5. Click Ok.
6. Click Search to refresh the list.
7. Double click on the new user’s name.
8. Enter more information and add the user to groups, workspaces, or give them global permissions.