How Can We Help?
-
Getting Started
-
FAQs
-
Other
- Articles coming soon
-
Installation
- AutoCAD Add-in installed but tab not showing.
- How to install the AutoCAD Add-in
- How to install the Catia Add-in
- How to install the MicroStation Add-in
- How to install the SolidWorks Add-in
- How to install Vistapoint CAD Manager
- How to install Vistapoint Desktop
- Microstation VBA script not loading on startup
- OCM Service Not Found
- Vistapoint Quick Start Guide
- You must install or update .NET to run this application
-
CAD Manager
-
Vistapoint
- Error processing command checking out from web app
- Getting Started with Vistapoint Desktop
- How to add index fields
- How to add users
- How to install & configure for Inventor
- How to install and configure for PTC Creo
- How to install Vistapoint CAD Manager
- Vistapoint Quick Start Guide
- Vistapoint web app stuck on loading
- You must install or update .NET to run this application
-
Troubleshoot
- Can't start Inventor Apprentice Server: Inventor.ApprenticeServer
- Error processing command checking out from web app
- How to restart CAD Manager
- Path to RealDWG Not Found
- SolidWorks Thumbnail Not Updating
- The file was not analyzed because a suitable File Manager was not found
- Vistapoint web app stuck on loading
- You must install or update .NET to run this application
-
How To
-
Vistapoint Admin
-
Release Notes
-
Integrations
< All Topics
How to manage billing
Updated
To manage your billing and add an automatic payment method, cancel a subscription, or view past invoices, take the following steps. Administrator access is required.
- Login to the Vistapoint web app.
- On the top menu, navigate to Settings > Admin Settings.
- On the left panel, select Billing.
- Click Manage Billing. This will open the billing management portal in a new window.
- Enter the email associated with your subscription. This email can also be seen on the billing tab next to Contact. An email will be sent with a link to access your billing portal. From there, you can add an automatic payment, cancel a subscription, or view invoices.